Holiday Closure Notice
From 20 December 2025 to 7 January 2026
During this period, availability and services will vary.
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Nurses will be available by phone only at the times listed below.
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Do not attend the clinic unless you have an appointment.
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Usual hours of operation will resume 7 January 2026.
More Information
Pharmacy Hours of Operation
Please check your Pharmacy website for detailed operating hours during the closure period.
Ultrasound Services
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Monitoring ultrasounds will be available until Friday 19 December 2025.
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Services will recommence Monday 5 January 2026.
Andrology
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Closed from 20 December 2025
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Services will recommence Wednesday 7 January 2026
PGT-A/M Reporting Times
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The PGT team will report results until 23 December 2025.
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Embryos not reported before COB on 23 December will be reported once the PGT laboratory reopens 12 January 2026.
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If embryo biopsy occurs in the week before Christmas, expect a turnaround time of 3–4 weeks instead of 2–3 weeks.
Admin / Finance
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Closed from 20 December 2025
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Reopens Wednesday 7 January 2026
Additional Support Resources
If you need further support during the holiday closure and cannot reach Genea, the following services are available:
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Red Nose – Pregnancy loss & bereavement support (24 hrs): 1300 308 307
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Beyond Blue: 1300 22 4636
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Lifeline (24 hrs): 13 11 14
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Emergency – Mental Health Triage (24 hrs): 13 14 65
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Urgent Mental Health Care Centre: 08 8448 9100
