To switch or not to switch

For many people, deciding to change fertility clinics is a big emotional step.

We often hear from those who’ve been thinking about switching to FertilitySA for months but feel uncertain about making the move.

They worry about offending their doctor, about having to start all over again, or about the safety of moving their embryos. Some feel it’s “too much effort” after everything they’ve already been through.

Those feelings are completely understandable. Fertility treatment is deeply personal and by the time you reach this point, you’ve already invested so much time, energy and hope. But if something doesn’t feel right - whether it’s communication, care, or simply wanting a new approach - it’s okay to explore your options. 

Why people change fertility clinics

Every story is different. Some people have completed several rounds of IVF elsewhere and want a fresh perspective. Others have moved to South Australia and want care closer to home. And some simply want a more personalised approach - a team that listens, explains, and partners with them at every step.

At FertilitySA, we’ve been helping families grow for nearly 30 years. Patients often tell us they chose to move because they wanted both world-leading science and genuine, ongoing support from a team who truly gets it.

Our CareLink process: designed to make switching simple

That’s why we created CareLink - a process designed to carry both your precious cargo, and your care, safely into trusted hands.

There’s no cost to transfer your embryos, eggs or sperm. We manage the entire process for you from coordinating with your previous clinic to ensuring your materials arrive securely in our lab. It’s a seamless, compassionate transition that protects everything you’ve worked so hard for.

Helpful tips if you’re thinking about switching to FertilitySA

If you’re feeling unsure, here are a few things we often share with patients who are considering making the move:

1. It’s okay to seek a second opinion.

Fertility is complex, and another perspective can bring new ideas, technologies or treatment options you may not have explored yet.

2. You don’t need to have that “break-up” conversation alone.

If you’re anxious about telling your current doctor or clinic, we can help. Our team will handle all communication respectfully and professionally - you don’t have to manage it yourself.

3. Your embryos are safe to move.

Embryos, eggs and sperm are transferred using strict, temperature-controlled systems managed by trained professionals. It’s a routine, secure process we coordinate every day.

4. You can take your time.

You don’t have to rush the decision. Talking with our Patient Engagement Coordinator - Leana - can help you understand your options before you commit to anything.

How it works

Step 1: Reach out for a free chat

Get in touch with Leana on (08) 8100 2900 - she’ll talk through your situation and next steps.

Step 2: We take care of the transfer

We liaise directly with your former clinic and doctor to safely transfer your records and any stored materials, free of charge.

Step 3: Continue your journey

Your FertilitySA specialist will review your history and tailor a plan for your next chapter.

We know that switching clinics can feel daunting, but you don’t have to do it alone. With FertilitySA’s CareLink process, your care is carried with compassion, continuity and confidence - so you can focus on what really matters: growing your family.